Quality Development

    The Quality Development Division:

• conducts investigations into abuse and neglect allegations, investigates alleged misconduct of employees and reviews complaints received from the Texas Juvenile Justice Department (TJJD), the community or other resources.
  
  
• audits department-related files, documents and policies and procedures to ensure compliance with state standards and maintains required records mandated by the state.
  
  
• develops and coordinates appropriate research of department operated and/or contracted programs, services and operations in order to evaluate effectiveness.
  
  
• compiles local juvenile probation statistics.
  
  
• develops and implements training programs for all levels of the organization.
  
  
• oversees management of the department's intranet system to provide information to staff on training events, policies and procedures, and other relevant information.
  
  
• reviews legislation that potentially impacts the division and/or juvenile services throughout the state.